Contact US Office at (512) 345-4600 Opt 2,1Case Studies
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Document Management Case Studies
TokOpen users range from small companies to multinational organisations.
Here is an example of a TokOpen case study:
TokOpen Provides Dairy Crest Customer Service Cream
Using TokOpen to reconcile Goods Received Notes and Proof Of Delivery documents with sales invoices.
Dairy Crest, the UK's leading chilled dairy foods company - www.dairycrest.co.uk - is now using Tokairo's TokOpen document management and workflow system to automate its former paper-based delivery note procedures.
These were previously used in deliveries to customers throughout the country from 20 UK sites, involving over 17,000 delivery notes being issued every week. The new TokOpen system - www.tokairo.com - is automating the reconciliation of customers' Goods Received Notes with Dairy Crest's Proof Of Delivery documents (PODs) - saving time, ensuring documents do not get lost, resolving customer queries more rapidly and improving cash flow.
As a result, Dairy Crest's financial department is gaining a firmer grip on its debtor list, is improving awareness of how it is meeting its own key performance indicator standards, and is able to provide enhanced customer service.
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