About Tokairo Document Management Solutions

Tokairo is an international solution provider of Document Management systems head quartered in the United Kingdom that is responsible for Europe and a sister company, Tokairo Inc. in the USA that is responsible for the Americas.

TokOpen is installed in some of the world’s most successful and demanding organisations, ranging from small to the largest multi-national corporations. TokOpen systems underpin many business processes such as invoice processing, NHS patient records and proof of delivery tracking to name a few.

Tokairo’s success is its constant thirst for improving the way it operates, both internally and externally, making it easier for our suppliers and customers to work with us. From the day Tokairo was founded in 1995, from the Board to each individual member of staff has been focussed on our core values that under pin how we run our business.

Listening and Responsive Culture

Tokairo listens to its Customers and responds with innovative and affordable solutions.

Staff are encouraged to be creative and have the freedom to actively participate in the growth and development of the business.

Ongoing Process Improvement

We constantly focus on developing and improving our abilities to support customers and partners, delivering competitive, affordable and flexible products and services. Our objectives are to:

Make it easier to work with Tokairo
Deliver competitive products and service offerings
Maintain our position as a leading ‘value for money’ provide

Partner & Customer Relationships

We make sure all communications are clear, open and concise so information can quickly be accessed by those who need it. We lead by example and use our own systems. Every document created or received by Tokairo is stored using TokOpen including all correspondence such as emails. Clear guidelines are followed to ensure our commitment to our customers, TokOpen Partners and Suppliers is followed.

Tokairo manages its supply chain on the basis of a partnership working with its suppliers and customers in exactly the same way we would expect to be treated ourselves.

Product & Service Development

With many years delivering flexible document management solutions in Europe and North America, our experience in meeting companies’ ever changing needs has developed into a solid competitive edge. We are continually exploring latest technologies which can enhance TokOpen’s capabilities and the way we do business.

We also have a dedicated TokOpen support and training team to whom we provide excellent resources so they can be easily contacted and deliver the best level of service. The team is proactive and approachable and provides users with updated tools and documentation to ensure a painless implementation and valuable training.

Tokairo’s Business Delivery and Account Management Teams are continually developing new tools that improve our efficiencies supporting you. One example is our quick response to provide on line interactive demonstrations where we remotely provide access to demonstrate and allow you to use TokOpen products on line.

About Us, diagram

For more information on our document management systems, please call +44 (0) 1908 366 388 or click here to complete our online enquiry form.